About Montgomery County MUD 18

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So far Montgomery County MUD 18 has created 9 blog entries.

Delayed Trash Collection Service

Please be advised that collection service has been delayed within Montgomery County MUD 18/Bentwater. We will be returning to the community today Friday, June 5, 2020 to complete service.

The following streets will be recovered: W. Pine Dr., Marseille, W. Lake Place, Lake Bluff, W. Shore Ln., Westlyn Ln., W. Oaks Ct., W. Shore Ln., W. Shore Dr., Waterberry Way and Bentwater Dr. W.

We apologize for any inconvenience the delay in service may cause. Thank you for your patience and flexibility while we work to complete service.

Delayed Trash Collection Service2020-06-05T08:12:13-05:00

Waste Management Update- 3/22/2020

Waste Management is committed to putting people first. The health and safety of our employees, customers and communities is our highest priority.

  • Based on the latest information from the Centers for Disease Control and Prevention (CDC), the Public Health Agency of Canada (PHAC), and federal, state and local agencies, Waste Management is taking necessary steps in response to social distancing recommendations, potential mitigation activity, and declared local states of emergency.
  • Effective March 18, 2020, we are temporarily closing residential call centers to help prevent the spread of the coronavirus (COVID-19).
  • We are rapidly coordinating the transition to home-officing operations at our call centers to serve our customers during this situation with the goal of resuming residential call handling as soon as possible.
  • At this time, there is no impact to your scheduled residential collection service.
  • During this temporary residential call center interruption, residents may continue to contact Waste Management thru www.wm.com.
  • For the most up-to-date service information, please encourage residents to visit wm.com/alerts.
  • The COVID-19 situation is evolving daily. As circumstances change that may impact our ability to provide services as scheduled, we will provide updates to our customers and communities.

We appreciate your partnership and patience as we navigate this fluid situation together.

Waste Management Update- 3/22/20202020-03-29T01:35:34-05:00

Collection Service Delay

Please be advised that collection service had been delayed yesterday within Montgomery County MUD 18 due to mechanical issues. The service provider will be returning to community today Tuesday, January 7, 2020 to complete service to those residents who may not have been served yesterday.

Collection Service Delay2020-01-07T08:09:24-06:00

New MUD 18 Website

As of December 2019, a new website for MUD 18 was launched. Created by 1190 Designs, the new website is intended to provide the MUD 18 community with the most current information and to maintain compliance with State legislative requirements. Policies that govern the District have been reviewed and/or revised as of November/December 2019 and are published on the new website at www.mcmud18.com.

New MUD 18 Website2019-12-18T01:35:42-06:00

2019 Holiday Trash & Recycle Pickup

Waste and recycle collection will be provided as regularly scheduled following Christmas and New Year’s Day. Collection times may vary due to the increased volume resulting from the holidays. Please remember that recycle material should be broken down and contained to the cart.

If you have any questions regarding your service, please contact us directly at 1-800-800-5804, Monday through Friday from 8:00 am to 5:00 pm (Central Time). Alternatively, you may email us at cssatex@wm.com.

You may access your waste and recycle service guidelines by viewing your customized Waste Management community website at www.wm.com/us/us/local/tx/montgomery-co-mud-018/residential.

2019 Holiday Trash & Recycle Pickup2019-12-26T06:57:43-06:00

Reading Your Water Meter

To read a Neptune E‐Coder water meter:

  1. Shine a flashlight on the photoelectric eye (look for the flashlight symbol) to activate the screen. The screen eventually will begin to flash between “Reading” and “Rate”.
  2. The “Reading” is all water that has passed through the meter in its lifetime – measured in gallons. This is the reading used for billing purposes. Charges are based on units of 1,000 gallons of water used. Be sure to look for the decimal point when reading (see Photo 1). You can calculate how much water is used in a given period by recording the reading at the beginning of the period and at the end of the period. The total water used during that period is:
    • End reading – Beginning reading = Total water used during that period in gallons.
    • Example for a Residential Service:
      • Initial reading collected on 4/1/2013: 005234.12 gal
      • Second reading collected on 5/1/2013: 009438.23 gal
      • 9438.23 gal ‐ 5234.12 gal = 4204.11 gal water used between 4/1/2013 and 5/1/2013. This calculates to be 4,204.11 gallons used during this period. Note that for billing purposes the amount of water used in gallons is rounded down to the nearest 1000 gallons so 4,204.11 gallons becomes 4,000 gallons billed.
  3. The “Rate” is the amount of water (in gal /min) that is passing thru the meter at that moment. The ”Rate” can be used for leak detection: if all water in the building is shut off and a rate is observed this means that water is flowing through the meter. Since all water is shut off there must be leaking somewhere in your system.
  4. There is a leak indictor faucet icon (see Photo 2) built into this meter, that will either be on solid or flashing indicating that there has been a leak detected. The solid faucet indicates a continuous leak occurrence over the last 24 hrs. Check the last digit on your screen to see if it is incrementing. If so, check your interior and exterior faucets, the valves in your toilets, and look around the exterior of your home for signs of surface water. The flashing faucet indicates an intermittent leak occurrence over the past 24 hrs. Check your interior and exterior faucets and the valves in your toilets to see if leakage is occurring.
  5. View PDF
Reading Your Water Meter2019-11-18T08:38:02-06:00

Water Softener Adjustments

Due to the naturally hard water that is produced from the regional underground water supply, many Bentwater residents have installed water softeners. Based on testing by the Texas Commission on Environmental Quality, the hardness level of our water is at 161 parts per million (ppm) or 9.3 grains per gallon. Hardness is a measure of calcium carbonate. Your water softener setting should be set for 9-10 grains of hardness. Adjusting your water softener to a higher setting, such as 25 or more may increase the sodium content in the water that could cloud glassware, depending on the type and quality of the glass. Dishwashers should be operated on economy, or air dry cycle; the hot drying cycle could increase the possibility of cloudiness. If necessary, check your softener operation with a professional. If you are considering the purchase of a water softener, you should consider that water in Montgomery County has high iron content. Our iron level is at 0.142 ppm.

Water Softener Adjustments2019-11-22T09:49:39-06:00

Hurricane Preparedness

It only takes one storm to change your life and community. Tropical cyclones are among nature’s most powerful and destructive phenomena. If you live in an area prone to tropical cyclones, you need to be prepared. Learn more about Hurricane Preparedness. Hurricanes.gov/Prepare

  • Determine Your Risk
  • Develop an Evacuation Plan
  • Assemble Disaster Supplies
  • Get an Insurance Checkup
  • Strengthen Your Home
  • Help Your Neighbor
  • Complete a Written Plan
  • Hurricane Preparedness2019-12-02T23:51:49-06:00