Trash & Recycle

Trash Operator

Waste Management, Inc.
Customer Service Chat: Online Chat
Customer Service Email: wmcares@wm.com
Customer Service: (866) 909-4458
Bill Pay: (866) 964-2729

Set Up New Residential Service

To set up new service please email cssatex@wm.com with your address or call (800) 800-5804 to request delivery of a cart.

Schedule a Repair or Request a Replacement Container

Submit Request

(Charges may apply depending on the service)

Trash Collection

Waste Management will be picking up trash on Mondays and Thursdays, and recycle on Thursdays. In an effort to pick up more efficiently, these days will be normal trash collection days in Bentwater. Accepted items for curbside collection include household garbage, grass clippings, leaves, branches and tree trimmings. Bundle and tie tree branches. A residence is limited to a maximum combination of 10 bags/cans/bundles on each collection day. Please be sure your garbage is set out by 7:00 AM on designated days.

If you notice your trash or recycle service has been skipped, you are encouraged to report this to Waste Management by calling their Customer Service Center @ (a href=”tel:800-800-5804″>(800) 800-5804. The Waste Management commitment is that, once the problem is reported, they will send a truck out to provide the service within 24 hours of receiving the report of a missed pick-up. Impacted residents should leave their containers out for the next 24-hour period. Occasionally, trash and recycle trucks can’t move down streets because of construction and landscaping vehicles. Please contact the POA at (936) 597-5533 to handle these situations.

Recycle Collection

Curbside recycling services are provided each Thursday. Make sure that items are relatively clean. Food particles and grease will contaminate the recyclable items. Remove any attached string or cloth handles from bags as they will interfere with the automated machine. Paper should be at least 3 inches square. Do not put shredded paper into the recycle bin. Styrofoam products, plastic drink party cups, straws and plastic bags are not recyclable.

Waste Management uses single stream recycling which allows customers to mix recyclable items in one container. Accepted items for recycling include newspaper/paper, magazines, junk mail, 12 X 12 cardboard, tin/steel/aluminum cans, glass bottles and jars, and plastic (codes 1,2,3,4,5,7). All recycle items must fit inside the recycle bin. This pickup will be done by a different vehicle and crew from the pickup for normal collection. To utilize this service, residents must use a 96-gallon container provided by Waste Management. Since automated trucks are most often used to lift and empty the recycle material into the truck, the container must be placed at the curb with the lid opening side facing the street. The recycle bin must have sufficient clearance from the trash bin to be accessed by the automated truck. Make sure that the bin is away from any wires, overhead tree branches or proximity to landscaping. If you do not have the required container and wish to participate, call (800) 800-5804 to order a container.

To Learn More Visit: RecycleOftenRecycleRight.com

Bulky Collection

For information on bulk or extra trash pick-up, contact Waste Management at www.wm.com or call (712) 512-6200. Extra charges may apply. Non-acceptable items include construction/demolition waste, auto parts, tires, household hazardous waste (paint, oil, household cleaners), medical or electronic waste. The Bentwater Civic Association conducts various recycle events throughout the year for some of these items. You may also wish to contact the county recycle services for acceptable items.

Holiday Schedule

The following holidays are recognized by Waste Management in Bentwater: Thanksgiving Day, Christmas Day and New Year’s Day. If one of these holidays falls on a scheduled day, there will be no collections on that holiday. The next collection will be on the next regularly scheduled day.